Blueplanit places dedicated insurance virtual assistants inside independent P&C agencies across the US. Quoting and ACORD applications, certificates, policy checking, endorsements, loss runs, renewals, direct bill and AMS hygiene — worked in your systems, under your SOPs, by someone who does nothing else.
Not a shared ticket queue. A named associate assigned to your agency alone, with a trained backup shadowing from day one. No setup fee, no advance payment, and a free week on live files before anything is signed.
Full back-office coverage, not a task menu you pick two items from. One person, trained on insurance, working inside your AMS and carrier portals.
You are already paying for licensed, experienced people. The question is what share of their day currently goes to certificates, data entry and chasing carriers — work that needed none of that licence or experience.
So the honest question isn’t whether we cost less than your CSR — we aren’t trying to be your CSR. It is whether the hours your licensed people get back are worth more than $1,500 a month. For most agencies that is one retained account, or a handful of cross-sells they never had time to make. Your staff keep their jobs and stop doing the part of them nobody enjoys.
A US Insurance Customer Service Representative averages $48,409 a year before payroll tax and benefits (ZipRecruiter, August 2026). Hours handed across vary by agency and book mix.
We work inside your instance — there is nothing for you to migrate and no new system for your team to learn. If yours isn’t listed, say so: our associates pick up an unfamiliar system during onboarding, and the free trial week is where you find out how quickly.
Both carry the same service list, the same standards and the same security. Which one fits comes down to whether you have a full desk of work — and we will tell you honestly if you don’t. Longer commitments cost less, and every rate below already has the ForgePoint referral discount applied.
One full-time associate, roughly 160–176 hours a month, working your agency and no one else’s.
On demand, for agencies without enough volume to keep a full desk busy.
An email with your agency name, your AMS, and the first tasks off your plate. Quote BP—FGP—2026.
Mutual NDA and a data processing agreement are executed before you send a single login.
Real work, real turnaround, no invoice. Judge us on what comes back rather than on a proposal.
Once carrier logins, AMS access and an email account are in hand, onboarding completes within 24 to 48 hours. For the first weeks everything routes back to your team for approval until your SOPs are second nature.
The questions your E&O carrier and your larger accounts will ask, answered before you have to ask them.
All work is performed onsite at our single delivery centre in India. No work from home is permitted for any employee.
A dedicated workstation per agency, never shared across clients, with every session tracked in our internal platform.
MFA on all logins. Carrier and AMS credentials are visible only to the associates, SME, team lead and managers assigned to your agency.
An SME and a team lead review over every associate, with quality, volume and per-record tracking. Documented error rate under 1%.
Cyber liability and professional liability (E&O) both in force, with certificates issued naming your agency as holder. NDA, DPA, MSA and SOW customised per client.
Every associate is bound by non-solicitation and confidentiality, personal social contact with your clients is prohibited outright, and all agency data is erased from our systems at the end of an engagement.
Hand over whatever is backing up right now — the submissions that will get marketed to two carriers because nobody has the hours, the cert queue, the renewal list nobody has opened. We will work it for a week at no cost, and you will know from the output whether this fits your agency.
Start with the form belowEvery enquiry from this page carries the ForgePoint referral code, which is what credits ForgePoint One for the introduction.
Send this and it reaches our team with the ForgePoint code attached. We reply within one business day, and the free trial week starts from there.
Anything urgent in the meantime: info@blueplanitcorp.com or +1 510-768-7742.
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